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Zigance takes pride in delivering stylish, premium, and elegant products that stand out for their exceptional quality. Each item is crafted with meticulous attention to detail, ensuring that it not only looks great but also feels luxurious. The fabrics used in Zigance products are of the highest premium grade, offering a combination of durability, comfort, and sophistication. Whether you’re looking for timeless elegance or modern flair, Zigance products embody a seamless blend of style and substance. The quality is evident not just in the materials but also in the impeccable finishing, ensuring that every product exceeds expectations in both design and performance.

Any quality issues please contact us.

Shopping at Zigance is fully safe.We value our customers personal information and ensure that your informations will be secured and safe. We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). No purpose in this notice will require us keeping your personal information for longer than the period of time in which users have an account with us.
 
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymise such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
 

Available Zigance shipping regions 

Currently, we have 9 separate shipping regions, and each region has its own rates:

1. The US
2. Europe

  • A, B, C–Aland Islands, Albania, Andorra, Austria, Azerbaijan, Belgium, Bosnia and Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic
  • D, E, F–Denmark, Estonia, Faroe Islands, Finland, France
  • G, H, I, J, K–Georgia, Germany, Gibraltar, Greece, Guernsey, Hungary, Ireland, Isle of Man, Italy, Jersey, Kazakhstan, Kosovo
  • L, M, N–Latvia, Lithuania, Luxembourg, Macedonia, Malta, Moldova, Monaco, Montenegro, Netherlands
  • P, R, S–Poland, Portugal, Romania, San Marino, Serbia, Slovakia, Slovenia, Spain, Svalbard and Jan Mayen, Sweden
  • U, V–Ukraine, Vatican City

3. The UK
4. EFTA states

  • Iceland, Liechtenstein, Norway, Switzerland

5. Canada
6. Australia/New Zealand
7. Japan
8. Brazil
9. Worldwide

  • All other countries and territories not mentioned above, excluding Crimea, Luhansk, and Donetsk regions in Ukraine, Russia, Belarus, Ecuador, Cuba, Iran, North Korea, and Syria, as Zigance doesn’t ship to these destinations. Our shipping carriers also have a list of countries where they temporarily don’t offer international shipping. You can see the up-to-date information on the USPS homepage.

The list of countries may change periodically.

Zigance – A Print on Demand Store – Your One-Stop Destination for Style and Comfort. Our payment methods are so simple and easy to pay. We accept:

  1. Master Card
  2. Visa Card
  3. American Express
  4. Paypal
  5. Stripe
  6. Klarna
  7. Clearpay
  8. Google Pay
  9. Apple Pay
  10. Direct Bank Transfer

If you face any issues with payment methods feel free to contact with Zigance support team. Visit our contact us page to send us email.

For packages lost in transit, all claims must be submitted no later than 30 days after the estimated delivery date. But no worries! We’ll cover the costs of reprinting and shipping a replacement order for you.

We may ask for your help before doing that, like confirming that the shipping address was correct. It would also be good to double-check that the customer got in touch with the shipping carrier to try locating the lost order.

Keep in mind that if tracking information states an order was delivered but the customer thinks they haven’t received it, we won’t take responsibility and reship that order. In that case, any replacements would have to be at your expense.

You can check out our return policy for up-to-date details about reshipments.

Due to products being made to order, we don’t accept returns or size/color exchanges.

If customer’s order is returned due to carrier error or an invalid address, Zigance will offer to reship the order. If your products arrive damaged or defective, customer can either request a replacement or ask for a refund within 30 days of product delivery. Photographic proof may be required.

Claims regarding orders that haven’t been received must be submitted within 30 days after the expected delivery timeframe.

Zigance is a Print on Demand store. We make and print the product after we get the order. For that case we dont accept returns or changing colour, size or any other variant of a product,

Only if your products arrive damaged or defective, customer can either request a replacement or ask for a refund within 30 days of product delivery. Photographic proof may be required.

Claims regarding orders that haven’t been received must be submitted within 30 days after the expected delivery timeframe.

Visit our contact us page and get in touch with us. Thank you.

The return address of our store based on where your package was fulfilled:

  • Packages sent out from our US and Mexico fulfillment centers are returned to our Dallas facility: 217 Wrangler Drive, Coppell, Texas, 75019.ƒ
  • Packages sent out from our facility in Canada are returned to: Unit 3, 3500 Laird Rd, Mississauga, ON L5L 5Y4 Canada.
  • Packages sent out from our Latvian facilities are automatically returned to Lidostas parks,
    Marupe, Marupes nov., LV-2167, Latvia.
  • Packages sent out from our Spanish facility are automatically returned to Travessía Prat de la Riba, 91-95, 08849 Sant Climent de Llobregat, Barcelona, Spain.
  • Packages sent out from our UK facility are automatically returned to Antar 2 Headway Road, Wolverhampton, West Midlands, WV10 6PZ.
  • Packages fulfilled by our partner facilities in Australia are returned to: 40 Tanimbla Street, Kedron, Queensland 4031, Australia (apparel orders); 338 Albert St, Brunswick VIC 3056, Australia (non-apparel orders, except for phone cases); 6 Axis Crescent, Dandenong South VIC 3175, Australia (phone cases).
  • Packages fulfilled by our partner facility in Japan are returned to: Komiyaji 817-3, Shinwamachi, Amakusa, Kumamoto prefecture, 863-0101 Japan.
  • Packages fulfilled by our partner facility in Brazil are returned to: Rodovia Santos Dumont, 4791 (Antigo KM 3,5), Armazém 111, Galpão 02, Empreendimento Caxias Park. Parque Paulista. CEP 25251-460. Duque de Caxias – RJ, Brasil.

These addresses should be used only for product returns. All other types of correspondence (notices, letters, etc.) sent to our address will be returned to the sender. 

We’ll email you once a return package reaches our facility. Based on the reason for the return, we’ll decide what the next steps should be. Check out our return policy for more info. 

Any further issues please do contact with Zigance support team. Visit our contact us page.

If you wish to delete or make any updates to your account, the process is simple and straightforward. Please reach out to the Zigance support team, who will assist you with your request. You can contact us by visiting the Contact Us page on our website or by sending an email to support@zigance.co.uk. Our dedicated team is here to ensure your request is handled promptly and securely. We’re committed to making your experience with Zigance as seamless as possible.

 

At Zigance, we deeply value our customers’ time and satisfaction. If you have any questions, concerns, or need assistance, our customer care team is always here to help. You can easily reach out to us by visiting the Contact Us page on our website, where you’ll find an option to send us a message. Additionally, you can email us directly at support@zigance.co.uk. We’re committed to providing prompt and helpful responses to ensure your experience with Zigance is as smooth and enjoyable as possible. Your satisfaction is our priority!